The Water Damage Restoration Process

April rains bring backed up drains

They say April showers bring May flowers, but with heavy rains causing clogged drains, there could be some other things blooming that you may have wanted to keep buried. 

Drain backups caused by leaves blocking drains and gutters could result in some surprises such as sewer backups. This kind of damage differs from a regular water damage since this water may contain viruses, bacteria, and other microorganisms that can cause serious illnesses and in severe cases, even death. With so many risk factors associated with this type of emergency, the professionals at SERVPRO of Marion/Middleborough technicians are trained specifically in dealing with all three categories of contaminated water. Along with training in water damage restoration, we also have the equipment and protective gear to safely restore your home. 

With our 24/7 emergency service, we’re available to deal with this kind of situation no matter the time. If rains and drains are resulting in home pains, call SERVPRO of Marion/Middleborough and we’ll make it, “Like it never even happened.”

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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